Schaal knows what it takes to create the best possible experience for their customers across Iowa. From start to finish, they designed their process to create excellent outcomes, but historically it’s proven difficult to motivate their distributed technician teams to perform the right behaviors the right way, every time. With Compete, Schaal reinforced their processes with recognition and rewards for performance across all functions, from CSRs to service techs, and sales teams to install crews. By partnering with UpSmith, Schaal increased revenue per job by 14%, leading to a more than 10x return on revenue over their program investment. Learn how Compete paid for itself ten-fold over two months at Schaal, leading their team to expand the product across every customer-facing function in their business.
