Drive incremental revenue and deliver excellent service by engaging with customers via SMS to close estimates

Rescue Air and Plumbing deployed an UpSmith AI agent in the Dallas area to follow-up on open estimates. By activating Ellie the Estimate Closer to automate customer re-hash via SMS, Rescue captured more than $5K incremental revenue in less than 15 days from launch.

Ellie engaged in ~1,000 conversations over this time, generating ~30% response rate from customer questions on price, need for additional repair/service, possibilities to discount, and more. Jobs totaling over $5k were completed within 15 days of launch, with more opportunity to be closed in the coming days.

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“You guys have made more revenue for us in the last two weeks than your competitor has for the entire year.” –Jose Olivari, Call Center Manager, Rescue Air & Plumbing

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