Drive incremental revenue and deliver excellent service by engaging with customers via SMS to close estimates

Rescue Air and Plumbing deployed an UpSmith AI agent in the Dallas area to follow-up on open estimates. By activating Ellie the Estimate Closer to automate customer re-hash via SMS, Rescue captured more than $60,000 incremental revenue in just over 6 weeks from launch.

Ellie engaged in over 1,500 conversations over this time, answering customer questions on price, need for additional repair/service, possibilities to discount, and more.

“You guys have made more revenue for us in the last two weeks than your competitor has for the entire year.” –Jose Olivari, Call Center Manager, Rescue Air & Plumbing

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